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TPO Scotland

TPO Scotland has been set up as a separate legal entity. The company’s sole aim is to work with Scottish bodies to produce and maintain specific TPO Codes of Practice for properties that fall under Scottish legislation.
https://www.tpos.co.uk/about-us/tpo-scotland - Details - Similar

Compliance Committee

The Compliance Committee (CC) was established by the TPO Board to deal with the small number of member agents who breach the relevant Codes of Practice and/or fail to meet their obligations as TPO members in other ways.
https://www.tpos.co.uk/about-us/cc - Details - Similar

About The Property Ombudsman Scheme

The Property Ombudsman (TPO) scheme has been providing consumers and property agents with an alternative dispute resolution service since 1990
https://www.tpos.co.uk/about-us - Details - Similar

Office

The role of the TPO office is to:
https://www.tpos.co.uk/about-us/office - Details - Similar

Board

Baroness Diana Warwick is Chair of the TPO Board.
https://www.tpos.co.uk/about-us/tpo-unitary-board - Details - Similar

Independent Reviewer

The Independent Reviewer conducts an audit of a sample of cases considered by the Property Ombudsman, to ensure that the scheme's Terms of Reference have been appropriately applied.
https://www.tpos.co.uk/about-us/independent-reviewer - Details - Similar

Careers

As a free, impartial and independent service for consumers, we help people to settle complaints in relation to property agents. By providing a service for people from all backgrounds and all parts of the community, we en
https://www.tpos.co.uk/about-us/careers - Details - Similar

Consumer Industry Forums

The consumer and industry forums were launched in June 2018. The Forums meet three times per year with a provision for additional meetings as necessary.
https://www.tpos.co.uk/about-us/consumer-and-industry-forums - Details - Similar

Ombudsman

Rebecca Marsh The Property Ombudsman
https://www.tpos.co.uk/about-us/governance - Details - Similar

Who We Work With - SLAs

In addition to our member agents, we can also consider complaints relating to members of the following organisations.
https://www.tpos.co.uk/about-us/who-we-work-with-sla - Details - Similar

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